Craft Dinner
Mar. 27th, 2021 05:13 pmAs you might recall, I got a bunch of gift certificates for CRAFT Beer Market. tl:dr: they had a very minor screw up with a dinner I bought for NYE, and they offered me these as compensation. Then computer issues forced them to double the amount. In the end, I had four $10 certificates that I had to use by the end of the month.
Today, I decided to use them. I'd been putting it off for awhile because they were physical objects I'd have to go into the restaurant to use, rather than a code I could use to redeem online. And because what rudimentary social skills I had prior to the pandemic have basically disappeared, I'd been avoiding it. Still, forty bucks is forty bucks.
My plan was to ask if I could use them at all (they were dine-in only, and I wasn't going to do that), ordering off their online menu, paying the difference, taking a walk, and coming back when it was ready. All very non-standard, so I'd have to quiz them about it. Plan B was to give them to someone who was dining in if that wasn't allowed.
Anyway, I walked in and was greeted by the manager, and the conversation went like this:
I turned away and walked into the dining lounge and gave one card to each of the first four tables.
"Here, have ten bucks off."
*dashes to the next table without waiting for an answer* because having random strangers acknowledge me - or worse - thank me, would send my anxiety skyrocketing. Though the first table did manage a "thank you" as I dashed past on the return leg.
I head straight for the exit, because I just wanted to leave. I'd done my good deed, and the longer I stayed there, the longer someone might pay attention to me.
I'll have to go back often once I've been vaccinated, since I feel the karmic wheel is really in Craft's favour at this point. Anyway, they have good beer, good food, and bend-over-backwards customer service. Check them out when it's safe to do so.
Today, I decided to use them. I'd been putting it off for awhile because they were physical objects I'd have to go into the restaurant to use, rather than a code I could use to redeem online. And because what rudimentary social skills I had prior to the pandemic have basically disappeared, I'd been avoiding it. Still, forty bucks is forty bucks.
My plan was to ask if I could use them at all (they were dine-in only, and I wasn't going to do that), ordering off their online menu, paying the difference, taking a walk, and coming back when it was ready. All very non-standard, so I'd have to quiz them about it. Plan B was to give them to someone who was dining in if that wasn't allowed.
Anyway, I walked in and was greeted by the manager, and the conversation went like this:
"Where can I seat you?"(this also flipped my no-need-to-waste-time-with-you switch, as well as my anxiety)
"Before we get into that, I have questions."
"I have answers."
*holding up the four cards* "I want to use these..."
"You can only use one of those per visit."
"Well, that answers my remaining questions."
I turned away and walked into the dining lounge and gave one card to each of the first four tables.
"Here, have ten bucks off."
*dashes to the next table without waiting for an answer* because having random strangers acknowledge me - or worse - thank me, would send my anxiety skyrocketing. Though the first table did manage a "thank you" as I dashed past on the return leg.
I head straight for the exit, because I just wanted to leave. I'd done my good deed, and the longer I stayed there, the longer someone might pay attention to me.
"Wait", said the manager, "Are you the person who had us screw up a meal a few months ago, and we couldn't give you an online code because of the computer?"And that's how twenty minutes later I had fried chicken and sides for me and the other Pepperlanders, for free. I do feel bad that I cost them an extra $40 with my stunt. Hopefully they treated it as good PR for those four tables.
"Yes, that was me."
"Listen, let me make it up for you. What did you want to order?"
I'll have to go back often once I've been vaccinated, since I feel the karmic wheel is really in Craft's favour at this point. Anyway, they have good beer, good food, and bend-over-backwards customer service. Check them out when it's safe to do so.