Cool Car Story
Jun. 3rd, 2014 01:58 pmThe trunk of my car has been acting up recently (requiring a lot of force to close) and it finally refused to cooperate this weekend. I was only able to use it by tying it down with a bungie cord. This morning I called up the Honda dealership where I bought the car (eight years ago!) and asked if I could bring it in. "Sure," they say, "How about this afternoon?" Well that sounded fine so I agreed and over lunch went home to fetch the car.
Getting there, the fellow processing the service order asked if I wanted a ride with their shuttle service.
"Sure, unless this only takes ten minutes," I joke, "but I acknowledge that's not likely."
As usual with anything car-related, I was wrong.
A few desks down another fellow pipes up.
"What's the problem?"
"His trunk won't shut."
"Let me have a look."
He pokes at it for a minute, asks for a screwdriver and then pokes at it a bit more.
"It needs a new latch, see if we've got any in stock."
Turns out they had one in stock. The helpful fellow walks out of the service receiving area to go fetch it. While he's gone the fellow I originally talked to let me know that the person going through all the trouble was the Service Manager, and he does stuff like this all the time.
Service Manager comes back and with a few moments of fiddling replaces the latch and also flips the piece the latch hooks to so that it all wears evenly. I suspect it will be another eight years before I have to worry about this part of the car again. That's longer than I expect to own it.
"Skip the paperwork, I'll just take him over to parts desk and he can buy the part and not worry about the labour."
So yeah, I was there about ten minutes and the whole operation was a little over an hour.
Best of all, I wasn't going to do it today at all, which meant skipping archery (because I didn't want to drive across the city with my trunk door bouncing around). Now I get to go shoot after work.
Thanks Village Honda!
Getting there, the fellow processing the service order asked if I wanted a ride with their shuttle service.
"Sure, unless this only takes ten minutes," I joke, "but I acknowledge that's not likely."
As usual with anything car-related, I was wrong.
A few desks down another fellow pipes up.
"What's the problem?"
"His trunk won't shut."
"Let me have a look."
He pokes at it for a minute, asks for a screwdriver and then pokes at it a bit more.
"It needs a new latch, see if we've got any in stock."
Turns out they had one in stock. The helpful fellow walks out of the service receiving area to go fetch it. While he's gone the fellow I originally talked to let me know that the person going through all the trouble was the Service Manager, and he does stuff like this all the time.
Service Manager comes back and with a few moments of fiddling replaces the latch and also flips the piece the latch hooks to so that it all wears evenly. I suspect it will be another eight years before I have to worry about this part of the car again. That's longer than I expect to own it.
"Skip the paperwork, I'll just take him over to parts desk and he can buy the part and not worry about the labour."
So yeah, I was there about ten minutes and the whole operation was a little over an hour.
Best of all, I wasn't going to do it today at all, which meant skipping archery (because I didn't want to drive across the city with my trunk door bouncing around). Now I get to go shoot after work.
Thanks Village Honda!